CHOXSTER.COM makes every effort to meet your high standards for quality products, accurate descriptions, reliable shipping and exceptional customer service. If you should experience a problem, question or concern, please contact us immediately.    

• All merchandise is guaranteed for 90 DAYS from original date of purchase.
• Some of our merchandise is guaranteed with a manufacturers warranty.
• We agree, at our option to repair or replace any defective merchandise during the 90 day warranty period.
• No returns sent COD will be accepted.  Returns must be sent pre-paid. 
• IMPORTANT: All returns must go through our online Return Authorization process.
• To get an RA number send an e-mail to returns@choxster.com  indicating the order number, explanation of the problem and the reason for the return.
• Once a returned is approved, an RA number will be sent via e-mail along with an address for the return to be sent.
• Once you have received the RA number be sure it is printed clearly on the outside of the package being returned.
• Any returned package that does not have an RA number will be returned to sender.
• Defective products returned to us in original packaging with all accessories and owners manual will be replaced or repaired.
• Defective products returned to us missing accessories or original packaging will be replaced or repaired as received.
• A 20% Restocking fee will apply on non-defective returns if a Company Credit is requested (Sorry No Cash Refunds).  
• The returned item should include a note explaining the problem & the appropriate " return shipping address".  
• Please allow 1-2 weeks for processing.
• You will receive an email from our returns department informing you of your company credit after it has been applied to your account.